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What We Offer

Accessible Herefordshire CIC was set up as a Community Interest Company (CIC) in  January 2022 to help link  disabled communities, tourists and visitors with Herefordshire businesses.  

We do this in two ways:

  1.  We work and collaborate with tourism, community groups and volunteers to  provide accurate, up to date information showcasing Herefordshire's accessible and inclusive activities, travel information, accessible venues, events, restaurants, hotels, and accessible places to stay in the county via our website, emails and social media.

  2. Accessible Herefordshire is also here to advise, train and support Herefordshire businesses increase their visibility to disabled customers and offer a warm, confident  welcome both on line and in person.  Increasing their bottom line in the process. 

Up to date information for communities, tourists and visitors to Herefordshire 

We know that  visitors start their journeys on line, looking for specific accommodation or actviities for someone with a mobility issue or who needs a spacious, "accessible" toilet is a challenge, particularly in rural Herefordshire.   Accessible Herefordshire are able to advise and recommend businesses to  visitors as per their requirements and our knowlege to ensure a positive, warm and repeated expereience.  Recommendations spread - there is a warm, helpful welcome here in Herefordshire.  We welcome enquiries from local Tourist information  offices and from the general public.  Trails, ideas and events are included in our social media and our blog page.

Business audits, advice, training and easy access wins 

We offer Herefordshire businesses accessibility audits, advice and training in order to improve visibility for their

  • on-line and physical accessibility and visibility to disabled customers.  

  • We are able to advise on and give examples good practice with regards to Accessibility digitally and physically.  

  • We can advise and write Access Statements and advise on key words to use for website visibility

WHY? 

Herefordshire businesses and organisations may be missing out on the business of disabled consumers due to poor accessibility (both physical and digital) and not being disability confident in their customer service.) Source wearepurple.org.uk 

Did you know ....?

  • 1 in 5 – More than 1 in 5 potential UK consumers have a disability.

  • £2 billion – Businesses lose approximately £2 billion a month by ignoring the needs of disabled people.

  • 73% – 73% of potential disabled customers experience barriers on more than a quarter of websites they visited.

  • £16 billion – Taking averages per head, the online spending power of disabled people is estimated at over £16 billion.

  • £17.1 billion – Estimates show that the 4.3 million disabled online shoppers, who click away from inaccessible websites, have a combined spending power of £11.75 billion in the UK.

  • 14.1 million – The number of disabled people is increasing: From 11.9 million (2014) to 13.3 million (2020).

  • 75% – 75% of disabled people and their families have walked away from a UK business because of poor accessibility or customer service.

  • 1 in 5 – More than 1 in 5 potential UK consumers have a disability.

  • £2 billion – Businesses lose approximately £2 billion a month by ignoring the needs of disabled people.

  • 73% – 73% of potential disabled customers experience barriers on more than a quarter of websites they visited.

  • £16 billion – Taking averages per head, the online spending power of disabled people is estimated at over £16 billion.

  • £17.1 billion – Estimates show that the 4.3 million disabled online shoppers, who click away from inaccessible websites, have a combined spending power of £11.75 billion in the UK.

  • 14.1 million – The number of disabled people is increasing: From 11.9 million (2014) to 13.3 million (2020).

  • 75% – 75% of disabled people and their families have walked away from a UK business because of poor accessibility or customer service.

The spending power of disabled people and their families is valued at £249 billion a year. Accessible Herefordshire want to ensure Herefordshire does not miss out on the opportunity to create a warm, financially sustainable, confident welcome to all visitors, tourists and communities. 

Contact

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